An effective Quality management system within an organisation will ensure that processes are continuously improved, that the organisation achieves regulatory compliance and that profitability is improved. There is a requirement with all quality management systems to regularly review processes and to update and improve them. This requirement is of particular importance in the medical equipment, automotive, healthcare and other industries that demand a high standard of quality because of the potential risk to human life of a sub-standard finished product. Within large companies with dispersed operations, common standards have to be developed and implemented across the entire organisation, and then each area has to be measured on their compliance against the common standards with areas of improvement identified and acted upon. Continuous improvement is a key process within a quality management system, nonconformities need to be identified, their root cause determined and the nonconformities corrected in an appropriate manner. By putting consistent quality strategies and processes into place, from documentation control to complaints handling, staff training and competency, regular audits, non-conformance and CAPA management, organisations can strive for continuous improvement across all areas of their business. Quality management software is as an efficient and cost effective way to manage all aspects of the quality assurance process within the organisation. Some of the features that are included in a typical software solution for quality assurance include the following:
- Document Control – Version control documents and set access rules to them
- Complaints Management – Listen to customers and act on their concerns
- Audit Management – Review your processes for compliance
- Competency Testing – Improve staff knowledge
- Non-Conformance Management – Ensure consistency
- Corrective and Preventive Actions – Correct and prevent mistakes
The isoTracker Quality Management System is a web-based online solution that is quick to set up, easy to use and provides a strong return on investment. Staff at all levels easily operate the product with minimal training due to its intuitive structure and it quickly becomes a key tool in their day to day operations. This provides a complete quality management system that enables the organisation to continually strive towards improvement.
