isoTracker is a system that has brought order to our NCR process. It gives us instant access to incidents when we require it. It sorts out the data base and is easily accessible and creates a transparency for all to be involved in the solutions and future prevention. The support is excellent and no query has ever pended for more than a few hours before been solved. I would recommend without hesitation.
Mark HoltmanOperations Director @ Transformers & Rectifiers, UKisoTracker has provided us with an easy way to track documents that we need to control. We especially like the archived revision feature. The support from isoTracker Solutions has been excellent. We receive timely responses to our requests, and problems are dealt with in a straightforward manner. We look forward to growing with isoTracker, and relying upon it for even more as features are added. We intend to renew our subscription for the foreseeable future, as we consider the software good value.
Stan SlonskiManaging Director @ United Fire Protection Corp, USAShortly after taking on the position of Quality Manager here at T&C Stamping, Inc., I decided an overhaul of our document control system was needed. After searching for the right solution, I found isoTracker. Its ease of use paired with its comprehensive list of services was the perfect fit. We have been using and enjoying isoTracker for over a year now, and I am pleased to say it has helped tremendously in ensuring our conformance to ISO9001:2015. For the second year in a row we have had zero nonconformities – not even a single document related issue; this is all thanks to isoTracker.
Emily BarbinQuality Manager @ T&C Stamping, Inc, USA
We have been a customer of isoTracker for just over a year. We have found this software to be a very valuable tool for our business. The customizations that are allowed through the admin functions are extremely helpful and we have been able to tailor it to our specific needs. The customer support is very friendly and prompt. We have also been able to show our use of this software during more than one ISO audit, and the auditor’s response was very impressed. Overall, we are very pleased with our use of isoTracker.
Alan BurkholderOperations Manager @ Applied Systems Engineering, Inc, USAWe recently introduced the use of isoTracker as our Quality Audit reporting tool and have found it a good tool to manage Compliance. The reporting format is clear and easy to follow, the link between the questionnaires and CAPA is good. The ability to customise the tool also makes it very user friendly.
Adewale OkeQuality Assurance Manager @ Telespazio VEGA, UKisoTracker has become the cornerstone of our document control system… and the best part is that it’s easy to use. I highly recommend this software to any business. The customer support is also outstanding.
Darren PaulsonVP Supply Chain Management @ AltaSens, Inc., USA
“…important to maintain tight control over policies in a dynamic and intense clinical environmen becomes simple when documents are managed by reliable, very easy-to-use and well supported software, such as isoTracker.
John PitchersMortuary Manager @ Flax Bourton Public Mortuary, Bristol, UKWe really like how user-friendly the isoTracker interface is, and if any questions arise for how to execute a task, the isoTracker tutorial and help videos are very resourceful. Overall, we are very pleased with the system, and its ability to handle our document control and editing process.
Ethan FlintHealthcare Consultant, USAWe have been using the Document Control module of isoTracker for more than 3 years now. The system is easy to use, and a great way to organize and manage electronic files. Documents are among the most important assets of any company. The Document Control module permits easy version control of all types of electronic documents. Everything is easily accessible from the cloud. But even the best computer system is worth nothing without people who provide daily support. There is excellent support behind isoTracker.
Michal Helbin,Director @ Quality Assurance & Training, NoNO, CanadaisoTracker has been an ideal solution for our startup. It’s incredibly user-friendly, offering all the essential features we need in a simple, no-fuss platform. The system helps us stay organized and on track, with the notification feature reminding us about key tasks like scheduling audits, reviewing documents annually, managing training schedules, and following up on pending non-conformities. The training provided by the isoTracker team made our transition smooth and hassle-free. Thanks to isoTracker, we successfully achieved ISO 13485:2016 certification, and we highly recommend it to other businesses looking for a reliable, easy-to-use compliance management tool.
Hemmel AmraniaCEO @ Digistain UKKeeping on top of document control was always difficult and time-consuming, but not anymore!
Chris BrockQuality Lead @ The Queen Elizabeth Hospital King’s Lynn NHS Trust, UK
isoTracker was a great platform to start with in terms of creating our NCR database. The software is very easy to set up and use, and provides a lot of flexibility in respect to clients being able to custom tailor the software for their company’s individual needs. The team at isoTracker is very responsive and keeps clients up to date with new upgrades and the price of the software is very reasonable. I would recommend isoTracker to other companies if they are looking for a new way to improve their Quality Management System.
Will MartinQA Manager @ Orange County Aire, USAWe have used isoTracker for 3 years now. The tool has allowed us to keep robust control over our documents in a simple yet effective way. The system is user friendly, and Chris and the team have always answered any questions or assisted with any queries that we have had. Our ISO Assessor has always been impressed with isoTracker, too.
Rosie WillisGovernance Manager @ ValueLicensingOur experience of isoTracker has been a positive one. The system enables us to ensure we remain both organised and compliant. isoTracker is simple to use and instrumental to our successful day-to-day operations.
Nicola SmithQHSE Manager @ Tidal Transit, UKThe website details gave us a good indication of what the system could do for us. isoTracker looked easy to use and implement. The response time to our initial enquiry was extremely fast, free introductory training was provided as well as follow-up emails and training when required. We have experienced extremely helpful, fast and friendly customer service.
Nola GrantFinance & Compliance @ ATC Work Smart, Australia
isoTracker has been used by our company for the past two years and is a big help in managing our customer complaints. The support provided is quick and efficient; we get prompt responses to our enquiries and the received information always meets our needs. The module is simple and easy to use, provides a useful way for archiving documents related with complaints and is easily accessible from anywhere.
Simona JocytėCustomer Technical Service Coordinator @ Orion Global PET, LithuaniaisoTracker has been a very user-friendly tool for ISO management. Also, isoTracker Solutions leads the pack in customer service and keeping the customer informed. We have been pleased with the product.
Bradley GillespieChemist @ Molex Group, LLC, USAisoTracker has provided us with an easy-to-use and cost-effective document management system, replacing a cumbersome paper-based system.
John JexGeneral Manager @ Sichem L.L.C., Abu Dhabi
isoTracker is my ROCK! Passed another audit, and the system shined brighter than last year!
Daniel WoodFood Safety Manager @ SunWest Milling Co Inc, USAUnlike other products we have looked at, isoTracker is not complicated by unnecessary layers of functionality and has proved easy to tailor to suit our own work practices.
Hillary KaneQuality Manager @ Murphy & Son Ltd, UK