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The 7 Steps of Root Cause Analysis
The first step in solving a problem is to find the root cause. We offer tips for effective root cause analysis for quality management improvements.
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Cloud based document control software will save time and money
Organisations are always looking for ways to improve efficiency and thereby reducing costs. This is usually done by reducing the…
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Corrective Actions versus Preventive Actions
A corrective action will correct a non-conformance that has occurred in the past, and a preventive action will prevent a…
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A formal Complaints handling process improves customer retention
Complaints from customers are an inescapable fact of life for any business. So an organisation without complaints from its customers…
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Document Control and Document Management – A Comparison
There is often a lot of confusion between document control and document management, and document management is often used as…
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How Document Control Software Helps with Compliance of ISO Requirements
The main aim of a document control software system is to ensure that proper manufacturing procedures are documented and improved…
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Hosted Software and Business Continuity Contingency
As downtime and other issues are something no business can avoid, having a decent contingency built into your business processes…
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Advantages of Using Hosted Software
Also referred to as on-demand software or even software as a service, hosted software is most commonly used by SMEs…