Ongoing customer support and training is something we take seriously at isoTracker, so we were pleased to be featured on Business News Daily’s round-up of top document management systems.
Business News Daily has selected isoTracker’s document management system as one of its best picks for 2023. It was ranked number one for customer support.
Here’s what Business News Daily had to say
On its list of best document management systems, isoTracker scored well and was picked as the best option for customer support.
It said, “isoTracker provides the best customer support out of all the document management software providers we reviewed.”
It also cited our live chat via the website option, and the fact that it’s quick and easy to get in touch via the contact page.
“We liked how quickly this process connects you with a representative and found each interaction with an isoTracker team member to be helpful and supportive.”
Positive 2023 review of isoTracker’s pricing system
Business News Daily also had positive things to say about the pricing system on our website. Instead of listing prices directly, we allow customers to input more specific information, such as the modules they need and the number of people on their team.
This makes our quoting system more accurate when compared to a flat fee being listed, which often turns out to be inaccurate when more factors are considered.
Talking about the quoting system, it added, “This allows prospective customers to compare prices per user, storage and other features outlined on the website. Using this tool, you can know ahead of time whether isoTracker will suit your needs and budget.”
Free support we offer
We offer free ongoing support, which makes our products more effective and creates a user-friendly environment in your organization.
At isoTracker, we ensure all users have ongoing and free access to the following support systems.
Free email support
Users can email our support team with requests and receive an answer the very next business day, if not sooner.
Free help engine
Our help engine includes a combination of user manuals and video tutorials. Each video covers a specific feature so you can access the information you need quickly.
Free product updates
All customers get the same upgrades at the same time, free of charge. This ensures your software is always working as intended.
Free backup
Daily backups to offsite servers ensure the safety of your information and sensitive data.
Free training
All users get free training to ensure they’re getting the best from the software and know how to use all the features.
Free 60-day trial
We offer a free 60-day trial with full access and with the option to keep all the data accrued during the trial period when you sign up for a subscription.
What makes our document control software special
Our pricing isn’t just flexible, it’s specifically designed to scale according to the size of the business and the number of users. This makes it an affordable option for small to medium businesses.
The software also integrates seamlessly with our other modules, forming a full quality management system that’s secure and user-friendly.
Being cloud-based, the system doesn’t require any onsite hardware upgrades or specialized computers. Businesses can sign up online and access the system from anywhere in the world.
Other useful features of our document control software include:
A generous free trial period, with free training
If your business needs document control software, sign up today for our free 60-day trial and get full access to our document management module.
The cloud-based system makes it easier to track document and versions, and also streamlines compliance with ISO 9001 and other standards.
Sign up today and get all the support you need to try out the system before you commit. We offer email support, help resources and video guides even during the trial period.
To learn more about our document control software and why it is rated best for customer support, contact us online or sign up for a free 60-day trial to try it for yourself.
You will get full access to the whole suite of QMS modules during the trial and the option to keep the data when you sign up.
