10 Policies Every Company Needs for Effective Quality Management – Part 2

10 Policies Every Company Needs for Effective Quality Management – Part 2
July 10, 2014 seouser
quality_management_policy

1. Employee compensation and benefits policies

These policies focus on how your employees are paid each month, and what benefits are provided by your company. Do you include insurance and retirement options? What about sick days, leave and other time off? How are bonuses calculated, and at what point are employees eligible for these? These policies should be clearly defined, and accessible to new and current employees.

2. Internet and email policy

Internet and email are standard in almost every single company, with the majority of businesses using the web to perform job tasks, communicate with clients and with co-workers. With the age of social media, email viruses and online security, it is important to have a policy in place that determines whether employees are permitted to use third party software, use personal email, use social media channels and use the internet for things other than work related tasks.

3. Misconduct policy

You will also need a policy in place to deal with any acts of misconduct, should they ever arise. While most employees will do their jobs without problem, it is almost impossible to predict whether or not one of them will not follow the rules. Clear guidelines on misconduct, discipline processes, substance abuse, theft, poor performance, general attitude problems and other potential issues are needed for managers and employees to follow.

4. Purchasing policy

Then there are the internal policies that relate to suppliers, spending, budgets and purchasing. What are your rules on spending authorisation, cheque signing, competitive bids for suppliers and even the selection of suppliers? How are your employees permitted to spend company money, and what rules apply to company budgets and cards?

5. Workplace safety policy

The safety of your employees while they are at work is also important. There are local laws and regulations that apply in most countries, and if you are achieving ISO standardisation, then it is likely that you already have some idea of correct workplace safety guidelines. It is always a good idea to have these visible and clearly defined – including guidelines on emergency procedure, first aid, and other related safety policies. Of course, there are plenty of other policies that will be required at some stage or another. But when it comes to quality management, getting the most important policies sorted first is the best way to ensure that all bases are covered.