How does the corrective or preventive action (CAPA) process work for assessments that users fail?

How does the corrective or preventive action (CAPA) process work for assessments that users fail?
April 5, 2017 seouser

Once a user fails an assessment, a choice of workflow steps is presented. You can choose to identify a non-conformance and issue a CAPA request. The request identifies the failed question(s), responsibility for the action, clear instructions and a deadline for responding. The system issues the responsible party with reminders and can escalate the issue if the deadline isn’t met.